Illustrative example: the “cheap” quote that wasn't
A Dubai e-commerce business with 200 monthly transactions gets two proposals. Firm A: AED 1,500/month — but the engagement letter caps transactions at 100 (overage unstated), excludes VAT filing, and says nothing about who bears penalty risk. Firm B: AED 2,200/month — 300 transactions included, quarterly VAT workings and filing inside the fee, named senior reviewer, 10-day month-end turnaround in writing.
At real volumes, Firm A bills roughly AED 1,500 + overage + AED 400–500 per VAT filing quarter — landing near AED 2,300/month with worse terms and no penalty accountability. The “expensive” firm was cheaper from month two. Score proposals on the 12 questions, not the headline number — and read our Dubai pricing guide before you compare.
Figures above are illustrative, to show how caps and exclusions change the real cost — always get itemised quotes in writing.